Mr. Biller was highly recommended by my Mother and her husband who have both worked with him in the past.
Mr. Biller's excellent work ethic made us feel completely at ease every step of the way. He was in close communication regarding every strategy, and respectful and understanding of our opinions and decisions.
We experienced extremely timely communications, very friendly, polite, and professional. We always felt at ease reaching out to him not only with questions and concerns but also for his advice.
We were initially very concerned about selling our house primarily because we reside out of State. Mr. Biller was very flexible in accommodating not only our limited availability because of the distance but also our complicated schedule due to my husband's frequent work travel. We are extremely satisfied with the entire process and the outcome... our house was sold much faster than we ever anticipated. We would highly recommend Norman Biller to any of our friends and family, and we look forward to working with him and his team again in the future!
We would would aabsolutely recommend Norm and Shannon to any of our friends and family. From their customer service to their ability to accurately project the Lexington housing market is second to none. When we move back to Lexington, we will absolutely use the Biller’s to purchase a home.
I had just been married and I was frankly dreading going through everything the selling of my house would entail ! My husband had had excellent experiences when reaching out to Norm & Shannon Biller over the years and recommended I get in touch with them. He knew they were totally committed to doing the best possible job and were knowledgeable, reliable and responsive. I was not disappointed_ all proved to be true. On top of that, they both have wonderful personalities. When I first met them it felt as if I had known them for years!
My daughter and son-in-law will be selling their house in the near future as well and yes, they have already called on the Biller Team. It seems as if recommending Norm & Shannon is well on it's way to becoming a family tradition :) !
I went into my process quite the novice. Once connected with Norm I immediately felt at ease and never felt less than him having my best interests in mind. I could not imagine going through the process with any other realtor other than him and Shannon. He is a great man, professional, up front, honest and so very easy to talk to and get along with.
I have and will continue to recommend his services to those I know in the market for a home.
He is certainly an asset to your staff.
Norm and Shannon Biller make a great team. We have used them as realtors in the past and will continue to use them in the future. We were very pleased with their professionalism and can always count on them to get the job done. Thank you Norm and Shannon for a job well done! You still owe us dinner!
Dave and Michele
Norman Biller did an excellent job with the sale of my house! His knowledge of the market, the area and the entire process made it all go very smoothly. I would definitely recommend Norm to friends and family!
Norm is a very knowledgeable agent who had answers to all of our questions and definitely put our needs first. He priced the house at a level higher than we thought it would sell for and yet it sold in days! He obviously knows the market and what it will bear. We would recommend him to anyone who is in the market to buy or sell a home - he is very friendly and easy going, too. P.S. - Norm is currently representing another member of our family who is purchasing a home..we feel good about that!
We have used Norm in previous home purchases and he has always been a pleasure to work with. He is always consistent, easily accessible via text or email and his response time is very quick. He advises but lets you be involved in all decision making. I can't speak enough about his knowledge in the industry. If he is unfamiliar with the area he will do his research. If he doesn't know the answer to a question, he will find out and get back to you in a reasonable amount of time.
I highly recommend him to all our friends and family and will definitely use Norm in all our future buying and selling of properties.
He did precisely what he said he would do, and that was to help us find a good starter home. He is a man of his word.
Very professional service. They paid very close attention to what we wanted, considering that we were first time buyers.
I wanted to feel comfortable with my broker because it was my first time buying a house so I really needed somebody who could teach me.
I was very happy with Norm and his wife Shannon. They really went above and beyond. I can't explain how much I appreciate their time because they made everything less stressful for me. I will always recommend them both to anybody that is looking to buy or sell a house.
Just a big thank you!
We selected our Norm Biller primarily from reviews of local realtors on Angie's List. We met with three different agents from that list, but once we met Norm Biller it was an easy decision to move forward with him. His honesty, professionalism, and integrity was apparent from the first moment we met him.
I am by no means very knowledgeable in dealing with real estate transactions. Norm walked my wife and I through every step of the process and was available 24/7 for questions or concerns and did an amazing job guiding us through the process. We always felt we were in good hands with Norm and as long as he is around he will be my go-to guy for real estate.
Norm (and Shannon) Biller are amazing agents and better people. I left the home purchasing process feeling like I have gained long-term real estate agents and friends.
Outstanding experience from start to finish as Norm made the house preparation process easy prior to listing the house on the market. Norm spent time with us at the beginning of the process during a difficult time when we had just lost our Mother-In-Law. From the first meeting with us as sellers, Norm walked around the entire house with us offering suggestions on what needed to be repaired, updated or thrown away.
Norm was courteous, professional, on-time and responsive to our needs despite us living three states away from Lexington. I cannot recommend Norm highly enough as he is truly one of the shining stars in the Lexington area. We trusted his judgement, guidance and input every step of the way. Norm did an outstanding job helping us with the on line document signature process and he made this transaction happen quickly so we could meet our objective of having the house sold prior to Thanksgiving.
Would highly recommend Norm Biller to anyone who may be searching for a broker/agent to sell your home.
Norm and Shannon Biller were very helpful in finding our place, what we were looking for and location. Knowledge of the area and helpful with other issues outside of buying our house like a realtor lawyer, dentist, etc. Great communication and made you feel at ease. Follow up on any question or concerns. Stood by us with the whole process and we still keep in touch.
We cannot say enough wonderful things about Norm and Shannon! This is the second time working with them and it was a first for my Mom. From the beginning and to the closing, they are right there with you explaining everything in detail and are always there to answer any questions. They are so helpful and thoughtful. We trust them completely and we will continue to recommend Norm and Shannon to friends and family who might be looking to buy or sell their home! They are truly special people who are great at what they do!